Frequently Asked Questions
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How do I start meditating?
Begin with 5–10 minutes daily. Our “Mindfulness for Beginners” course guides you through breath, posture, and micro-habits. Consistency beats duration.
Do I need any equipment?
No equipment required. A comfortable seat and quiet environment help, but not mandatory. Cushions or chairs are equally fine.
Is there a free course?
Yes. The beginner course is free to try. You can find it in the Catalog and explore foundational lessons at no cost.
Are your courses accessible?
We maintain high-contrast text, keyboard navigation, transcripts, and screen-reader labels. Contact us for specific needs and we’ll accommodate where possible.
What is moonglow.top?
It is our domain and brand for the Moonglow Meditation project, home to courses, live sessions, and mindful tools.
How much does Moonglow Meditation cost?
We offer a free tier and paid plans billed monthly or annually. Pricing varies by region and currency; choose your currency in the header to see localized prices.
Can I use Moonglow offline?
Yes, selected sessions support offline playback. Save them while online and access later without a connection.
Will meditation help me sleep?
Many learners report improved sleep via breathwork and body-scan practices. Try our Sleep Path with short pre-bed sessions.
How long are the sessions?
Most run 5–15 minutes, with optional deep-dive modules up to 30 minutes. You can adjust duration to fit your day.
Can I cancel anytime?
Yes. Cancel from your account settings. You’ll keep access until the end of the current billing period.
Do you offer refunds?
Eligible purchases may be refunded within 14 days if less than 20% of content is completed. Reach out and we’ll review your case promptly.
Is Moonglow suitable for beginners?
Absolutely. We start with fundamentals and build gradually with clear, supportive guidance and bite-sized lessons.
Do you have a mobile app?
A mobile experience is available in modern browsers and is optimized for touch. App store releases are planned.
Can I change the playback speed?
Yes. Choose from 0.75× to 1.5× depending on your preference to stay focused and comfortable.
What languages are supported?
English with growing subtitle coverage in Spanish and German. More languages are on the roadmap.
How is my data protected?
We use encrypted transport (HTTPS), scoped access, and minimal retention. You control what’s stored, and you can delete your account anytime.
How do I contact support?
Email [email protected] or call +1 (415) 270-9834, Mon–Fri 9:00–18:00 PT. We typically reply within one business day.
How do I gift a subscription?
Purchase a gift code and share it with your recipient. They can redeem it during sign-up—no payment required on their side.
Do courses include captions and transcripts?
Yes. Most sessions provide closed captions and downloadable transcripts. We’re expanding coverage continuously.
How do I reset my password?
Use “Forgot password” on the sign-in page. We’ll send a secure link to create a new one. Links expire for your safety.
How do I join live sessions?
Check the schedule in your dashboard and tap the upcoming session. You’ll get a reminder and one-click join at start time.
What is your teaching approach?
Evidence-informed mindfulness with gentle guidance, secular language, and practical daily integration. We respect diverse traditions.
Do you offer group or education discounts?
Yes, volume pricing is available for teams, schools, and nonprofits. Tell us your group size and goals for a tailored offer.
How do I manage notifications?
From settings you can choose reminders, quiet hours, and frequency. You may opt out at any time.
Should I meditate with music or silence?
Either works. Start with minimal sound. If music supports your focus, choose gentle ambient tracks at low volume.
How do streaks and progress tracking work?
We log completed sessions, minutes, and streak days. You decide whether to keep this private or display milestones.
Do you integrate with Apple Health or Google Fit?
Basic mindfulness minutes sync is supported on compatible devices. You can enable or revoke access anytime.
Are your teachers certified?
Moonglow teachers are experienced practitioners with training in mindfulness-based methods and ongoing supervision.
Where can I see a course syllabus?
Each course includes an overview with objectives and modules. Open a course to view its outline and learning outcomes.
Can I use my account on multiple devices?
Yes, you can sign in on phone, tablet, and desktop. Your progress stays in sync across devices.